DrMachines – Privacy Policy

Effective Date: November 5, 2025

We operate the DrMachines web and mobile applications (the “Service”). This document explains how we collect, use, and protect your information and outlines the terms under which you may use our Service.

1. Information We Collect

Personal Data: Name, email address, and details related to your registered machines.
Usage Data: App activity, access logs, troubleshooting inputs, and technical performance data.
Payment Data: Limited payment information (processed securely through our payment partners). We do not store full credit card details.

2. How We Use Information

To operate, maintain, and improve the Service.
To provide AI-driven troubleshooting assistance and performance insights.
To personalize your user experience.
To communicate with you about updates, system maintenance, or support.
To process payments for premium features, if applicable.

3. Data Protection

We store all data on secure servers within the United States and apply industry-standard encryption and security practices to safeguard your information. Access to personal data is limited to authorized personnel only.

4. Data Retention

We retain your data for as long as your account remains active or as needed to provide services. You may request deletion of your data at any time by contacting us.

5. Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited information only when required by law or to protect our rights, users, or system integrity.

6. Your Rights

You have the right to access, correct, or delete your personal data, and to withdraw consent for processing. Requests can be made by contacting us.

7. Children’s Privacy

Our Service is not directed to individuals under 16 years of age. We do not knowingly collect information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with a new effective date. Continued use of the Service constitutes acceptance of the updated terms.

9. Contact Information

For any questions regarding this Privacy Policy or Terms of Use, contact us at:

Email: info@drmachines.com
Phone: +1 123-456-7890